Are you ready to enhance your smart home experience and optimize the placement of your Eufy devices? The Eufy app empowers you with the ability to seamlessly move your devices to different rooms or locations within your home. Whether you’re looking to adjust the positioning of your security cameras for optimal coverage or relocate your smart lights to create a more ambient atmosphere, this article will guide you through the simple steps involved in moving devices within the Eufy app.
To initiate the device relocation process, open the Eufy app and select the “Devices” tab. From here, a comprehensive list of your connected devices will be displayed. Locate the device you wish to move and tap on its corresponding icon. Once you’re on the device’s settings page, navigate to the “Device Information” section. Within this section, you will find the “Location” field. Tap on the current location to reveal a drop-down menu containing a list of available rooms or locations. Simply select the desired destination, click “Save,” and the device’s location will be updated accordingly.
Additionally, you can create custom room names to further personalize your smart home setup. By clicking on the “Room Settings” button below the Location field, you can add or modify room names to match the specific areas within your home. This customization allows you to easily organize and manage your devices based on their intended use and location, enhancing the overall functionality and convenience of your smart home system.
Adding a New Device to the Eufy App
Adding a new device to your Eufy app is a straightforward process that can be completed in just a few steps. Here’s a detailed guide on how to do it:
1. **Open the Eufy App**: Launch the Eufy app on your smartphone or tablet. Ensure that you have the latest version of the app installed.
2. **Sign in to Your Account**: If you haven’t already logged in, enter your Eufy account credentials to access your dashboard.
3. **Tap the Plus Icon**: Locate the plus icon (+) in the upper right-hand corner of the home screen. This icon represents the “Add Device” function.
4. **Select Device Type**: A list of Eufy devices will appear. Choose the type of device you want to add, such as a security camera, video doorbell, or smart lock.
5. **Scan QR Code (if applicable)**: Some Eufy devices come with a QR code on the device itself or in the user manual. If there is a QR code, scan it using the QR code scanner in the Eufy app.
6. **Confirm Connection**: Follow the on-screen instructions to complete the connection process. This may involve entering a pairing code or pressing a button on the device.
7. **Customize Device Settings**: Once the device is added, you can customize its settings, such as notifications, motion detection sensitivity, and recording preferences.
Note: The specific steps for adding a device may vary slightly depending on the device type and the model.
| Device Type | QR Code Required |
|---|---|
| EufyCam 2C | Yes |
| Eufy Security Keypad | No |
| Eufy RoboVac X8 | Yes |
| Eufy Smart Lock | No |
Relocating an Existing Device
If you need to move a device to a new location within your home, follow these steps:
Step 1: Access the Eufy App
Open the Eufy app on your smartphone or tablet. Make sure you are logged into your account.
Step 2: Select the Device
Tap on the “Devices” tab at the bottom of the app screen. Locate the device you want to relocate and tap on it to open the device settings.
Step 3: Move the Device
On the device settings page, tap on the “Settings” icon (gear symbol). Scroll down and select “Relocate Device.”
Step 4: Confirm the Relocation
The app will ask you to confirm the relocation. Tap on “Relocate” to proceed.
Step 5: Scan the QR Code
If your device has a QR code, scan it using the camera on your smartphone or tablet. Otherwise, skip this step.
Step 6: Choose a New Location
Place the device in its new location. The app will automatically detect the new location and update the device’s settings.
Step 7: Test the Device
Once the device is relocated, test it to ensure it is working correctly. You may need to adjust the settings or reposition the device slightly.
| Distance | Relocation Method |
|---|---|
| Less than 10 feet | Move the device manually |
| 10-30 feet | Use the Eufy app to relocate the device |
| Over 30 feet | Reset the device and re-pair it to your network |
Grouping Devices Together
Grouping devices in the Eufy app allows you to control multiple devices simultaneously and create customized experiences. Here’s a detailed step-by-step guide on how to group devices in the app:
- Open the Eufy app on your smartphone and tap on the “Devices” icon in the bottom navigation bar.
- Select the devices you want to group by tapping on the checkbox next to each device.
- Tap on the “Create New Group” button at the bottom of the screen and enter a name for the group. You can also choose to create a custom icon for the group by tapping on the “Camera” or “Gallery” icon.
Step Description 1 Select the devices you want to group. 2 Tap on the “Create New Group” button. 3 Enter a name for the group and choose a custom icon. - Tap on the “Create” button to save the group. Your grouped devices will now appear under the “Groups” tab in the Devices section of the app.
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Launch the Eufy app on your mobile device.
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Tap on the "Devices" tab at the bottom of the screen.
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Find the device you want to rename from the list of devices.
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Tap on the device icon to open the device’s settings page.
- On the device’s settings page, tap on the "Edit" button in the upper-right corner.
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In the "Device Name" field, enter the new name for the device.
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Tap on the "Save" button to save the new name.
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Length: The device name can be up to 30 characters long.
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Allowed Characters: The device name can include letters, numbers, spaces, and special characters (except for "/", "", ":", "*", "?", "<", ">", and "|").
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Unique Names: Each device must have a unique name. If you try to enter a name that is already in use, the app will prompt you to choose a different name.
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Open the Eufy app and tap on the device that you want to change the Wi-Fi network for.
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Tap on the "Settings" tab.
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Tap on the "Wi-Fi" option.
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Enter the password for the new Wi-Fi network.
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Tap on the "Save" button.
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Make sure that the new Wi-Fi network is using the same SSID (network name) and password as your previous network.
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Make sure that your device is within range of the new Wi-Fi network.
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Reboot your device and try connecting to the new Wi-Fi network again.
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If you are still having trouble, you can contact Eufy customer support for help.
- Open the Eufy app and tap on the device you want to share.
- Tap on the Share button in the top-right corner of the screen.
- Enter the email address of the person you want to share the device with.
- Tap on the Send button.
- The person you shared the device with will receive an email invitation.
- Once they accept the invitation, they will have access to the device.
- Open the Eufy app and tap the “Devices” tab.
- Select the devices you want to update by tapping the checkbox next to each device.
- Tap the “More” icon (three dots) in the top right corner and select “Batch Update Firmware”.
- The app will check for available firmware updates for the selected devices.
- If updates are available, tap “Update Firmware” to start the update process.
- Wait for the updates to complete. Do not close the app or disconnect any of the devices during this process.
- Open the Eufy app.
- Tap the “Devices” tab.
- Select the device you want to remove.
- Tap the “Settings” icon (gear).
- Tap “Remove Device”.
- Tap “Confirm” to confirm the removal.
- You cannot remove a device that is currently in use.
- If you remove a device, it will be deleted from your Eufy account and you will no longer be able to control it using the app.
- You can always add the device back to your Eufy account later if you want to.
By grouping devices, you can easily control them together using the group commands in the app. You can also set up automations and schedules based on the group, allowing for a more streamlined and convenient smart home experience.
Renaming a Device
Renaming a device in the Eufy app allows you to personalize the device and make it easily identifiable. Here’s how to rename a device:
Open the Eufy App
Select the Device
Tap the Edit Button
Enter the New Name
Customizing the Device Name
Changing the Device’s Wi-Fi Network
If you need to change the Wi-Fi network that your Eufy device is connected to, you can do so by following these steps:
If you are having trouble connecting your device to the new Wi-Fi network, try the following:
Unbinding a Device
Unbinding a device from your Eufy app removes it from your account and makes it inaccessible through the app. Follow these steps to unbind a device:
1. Open the Eufy App
Launch the Eufy app on your smartphone or tablet.
2. Select the Device
Tap on the tab labeled “Devices” at the bottom of the screen. Select the device you wish to unbind from the list of devices.
3. Go to Device Settings
On the device’s page, tap on the gear icon in the top-right corner to access its settings.
4. Find the Unbind Option
Scroll down the settings page and look for the option labeled “Unbind.” Tap on this option.
5. Confirm Unbinding
A confirmation dialog will appear. Tap on the “Unbind” button to confirm that you want to unbind the device.
6. Unbinding Process
The Eufy app will initiate the unbinding process. The device will be removed from your account, and you will no longer be able to control it through the app. If the unbinding process is successful, you will see a message indicating that the device has been unbound.
| Unbinding a Device | |
|---|---|
| 1. Open the Eufy App | Launch the Eufy app on your smartphone or tablet. |
| 2. Select the Device | Tap on the tab labeled “Devices” at the bottom of the screen. Select the device you wish to unbind from the list of devices. |
| 3. Go to Device Settings | On the device’s page, tap on the gear icon in the top-right corner to access its settings. |
| 4. Find the Unbind Option | Scroll down the settings page and look for the option labeled “Unbind.” Tap on this option. |
| 5. Confirm Unbinding | A confirmation dialog will appear. Tap on the “Unbind” button to confirm that you want to unbind the device. |
| 6. Unbinding Process | The Eufy app will initiate the unbinding process. The device will be removed from your account, and you will no longer be able to control it through the app. |
Sharing Device Access with Others
To share access to your Eufy devices with others, follow these steps:
You can also share access to your devices with multiple people at once. To do this, follow these steps:
| Permission | Description |
|---|---|
| View | Allows the user to view the device’s status and settings. |
| Control | Allows the user to control the device. |
| Manage | Allows the user to change the device’s settings and share it with others. |
Only the owner of the device can manage it. If you want to give someone else full control over your device, you can transfer ownership to them.
Troubleshooting Device Connectivity Issues
If you’re experiencing connectivity issues with your Eufy devices, here are some steps you can take to troubleshoot the problem:
1. Check if the device is powered on and within range
Ensure that the device is plugged into a power source and within range of your Wi-Fi network.
2. Verify Wi-Fi connectivity
Make sure that your Wi-Fi network is working properly and that your device is connected to the correct network.
3. Reset the device
Most Eufy devices have a reset button. Press and hold the reset button for a few seconds until the device restarts.
4. Uninstall and reinstall the Eufy app
Uninstall the Eufy app from your mobile device and then reinstall it from the app store.
5. Update the Eufy app and device firmware
Check if there are any available updates for the Eufy app or the firmware of your device. Install the updates to ensure compatibility and stability.
6. Clear the app cache
Clearing the app cache can sometimes resolve connectivity issues. On iOS, go to Settings > General > iPhone Storage > Eufy Security > Offload App. On Android, go to Settings > Apps > Eufy Security > Storage > Clear Cache.
7. Contact Eufy support
If you’ve tried all the above troubleshooting steps and are still experiencing connectivity issues, contact Eufy support for further assistance.
8. Common Error Codes and Their Solutions
| Error Code | Solution |
|---|---|
| 1000 | Device not connected to Wi-Fi. Check Wi-Fi settings and reconnect. |
| 1001 | Wi-Fi password incorrect. Verify and re-enter the正しいWi-Fi password. |
| 1002 | Wi-Fi signal too weak. Move the device closer to the router or check if there are Wi-Fi interference issues. |
Updating Device Firmware
To update the firmware on your Eufy device, follow these steps:
1. Open the Eufy app.
On your mobile device, open the Eufy app.
2. Tap the “Devices” tab.
At the bottom of the screen, tap the “Devices” tab.
3. Select the device you want to update.
From the list of devices, select the one you want to update.
4. Tap the “Settings” icon.
In the top right corner of the device screen, tap the “Settings” icon.
5. Tap “Device Firmware Update”.
In the “Device Settings” menu, tap “Device Firmware Update”.
6. Check for updates.
The app will check for available firmware updates. If an update is available, it will be displayed on the screen.
7. Tap “Update Firmware”.
If an update is available, tap “Update Firmware” to start the update process.
8. Wait for the update to complete.
The update process may take a few minutes to complete. Do not close the app or disconnect the device during this process.
9. Updating Multiple Devices
To update multiple devices at once, you can use the batch update feature. Here’s how:
Removing a Device from the App
To remove a device from the Eufy app, follow these steps:
Additional Information
Here are some additional things to keep in mind when removing a device from the Eufy app:
| Device Type | How to Remove |
|---|---|
| Camera | Remove the device from the app and then unplug it from power. |
| Doorbell | Remove the device from the app and then remove it from the wall. |
| Motion sensor | Remove the device from the app and then remove it from the wall. |
| Contact sensor | Remove the device from the app and then remove it from the surface it is attached to. |
| Water leak sensor | Remove the device from the app and then replace the battery. |
How To Move Devices In Eufy App
Moving devices in the Eufy app is a simple process that can be completed in a few easy steps. First, open the Eufy app and tap on the “Devices” tab. Then, select the device you want to move and tap on the “Edit” button. Next, tap on the “Location” field and select the new location for your device. Finally, tap on the “Save” button to save your changes.
People also ask about How To Move Devices In Eufy App
Can I move devices between different homes in the Eufy app?
Yes, you can move devices between different homes in the Eufy app. To do this, first open the Eufy app and tap on the “Devices” tab. Then, select the device you want to move and tap on the “Edit” button. Next, tap on the “Home” field and select the new home for your device. Finally, tap on the “Save” button to save your changes.
How do I delete a device from the Eufy app?
To delete a device from the Eufy app, first open the Eufy app and tap on the “Devices” tab. Then, select the device you want to delete and tap on the “Edit” button. Next, scroll down to the bottom of the page and tap on the “Delete Device” button. Finally, tap on the “Confirm” button to delete the device.
How do I change the name of a device in the Eufy app?
To change the name of a device in the Eufy app, first open the Eufy app and tap on the “Devices” tab. Then, select the device you want to rename and tap on the “Edit” button. Next, tap on the “Name” field and enter the new name for your device. Finally, tap on the “Save” button to save your changes.
