5 Easy Steps to View Your Facebook Marketplace Rating

Taking Facebook Marketplace to Sell or purchase any product has never been this easy. Since the option is easy to use, most people are choosing this option to declutter their home or buy second-hand items with a far lower price than regular stores. However, just like other platforms, there is no way in hiding the reviews of a buyer or a seller. Feedback and ratings can help other buyers and sellers to make decisions on whether to proceed with the transaction. But how do you view your own rating on Facebook Marketplace? We know it can be tricky to find, so we have written this article to show you how.

In this article, we will cover how to check your rating on the Facebook Marketplace app and website, as well as some tips on how to improve your rating. Also, we have added some tips to improve your rating as well.

Whether you are a seasoned seller or a new user, it is important to maintain a good rating on Facebook Marketplace. A high rating will give you credibility and make buyers more likely to purchase from you. On the other hand, a low rating can make buyers hesitant to do business with you. Overall, Facebook Marketplace can be a great way to make some extra money or find great deals on used items. By following the tips in this article, you can improve your rating and make the most of the experience.

Accessing Your Facebook Marketplace Rating

Accessing your Facebook Marketplace rating is a simple process that can be completed in just a few steps. Here’s a detailed guide on how to do it:

1. Open the Facebook Marketplace

Log in to your Facebook account.
Click on the Marketplace icon in the left-hand sidebar.
Once the Marketplace page loads, find your profile picture in the top right corner and click on it.
A drop-down menu will appear. Select “Your Ratings” from the list.

2. View Your Rating

On the “Your Ratings” page, you will see your overall Marketplace rating. This rating is based on the feedback you have received from other users after completing transactions through the Marketplace.

Your rating is displayed as a number between 1 and 5, with 5 being the highest possible rating. Below your overall rating, you will see a breakdown of the ratings you have received in different categories, such as:

Category	Description
Communication	How effectively you communicated with buyers or sellers.
Shipping	How well you packaged and shipped items.
Product Quality	The condition of the items you sold or bought.

By clicking on each category, you can view the specific feedback that has been left for you in that area.

Identifying Your Profile’s Rating

To locate your Facebook Marketplace rating, follow these steps:

Open the Facebook app and navigate to your profile page.
Scroll down to the “Marketplace” section and click on “View Profile.”
Under “Feedback,” you will find your overall rating, as well as a breakdown of your ratings in different categories.

Here is a table summarizing the steps:

Step	Action
1	Open the Facebook app and navigate to your profile page.
2	Scroll down to the “Marketplace” section and click on “View Profile.”
3	Under “Feedback,” find your overall rating and a breakdown of your ratings in different categories.

Your rating is based on feedback from other users who you have bought or sold with on Facebook Marketplace. They can rate you on a scale of 1 to 5, with 1 being the lowest and 5 being the highest. Your overall rating is an average of all the ratings you have received.

Understanding the Rating Scale

The Facebook Marketplace rating system is a 5-star scale that represents the overall satisfaction level of buyers and sellers with their transactions. The rating you receive is an average of all the ratings given to you by your trading partners. A higher rating indicates that you are a reliable and trustworthy user, while a lower rating may raise concerns for potential buyers or sellers.

Your rating is displayed publicly on your Marketplace profile and is visible to everyone who interacts with you. It can influence the success of your future transactions, as buyers and sellers are more likely to do business with users who have positive ratings.

Factors Considered in Ratings

When determining your rating, Facebook considers the following factors:

Communication	Rate how well the person communicated with you during the transaction.
Shipping	For sellers: Rate how quickly and accurately the item was shipped.	For buyers: Rate the condition of the item when it arrived.
Item as Described	Rate how well the item matched the description provided in the listing.
Overall Experience	Provide an overall rating based on your satisfaction with the transaction.

Each of these factors is weighted differently in the calculation of your overall rating. Communication is typically given the most weight, followed by Shipping, Item as Described, and Overall Experience.

Rating System for Sellers and Buyers

The Facebook Marketplace rating system is a way for buyers and sellers to rate each other after a transaction. This system helps to ensure that both buyers and sellers are having positive experiences on Marketplace and provides accountability for both parties.

Ratings for Sellers

Sellers are rated on a scale of 1 to 5 stars, with 5 stars being the highest rating. Buyers can rate sellers based on their communication, the accuracy of their product descriptions, the speed of their shipping, and the overall quality of their products.

Ratings for Buyers

Buyers are also rated on a scale of 1 to 5 stars, with 5 stars being the highest rating. Sellers can rate buyers based on their communication, their payment practices, and their overall experience with the buyer.

How to View Your Marketplace Rating

To view your Marketplace rating, go to your Marketplace profile and click on the “Ratings” tab. You will see your overall rating, as well as a breakdown of your ratings from buyers and sellers.

Tips for Getting Positive Ratings

Here are some tips for getting positive ratings on Facebook Marketplace:

Communicate clearly and promptly with buyers and sellers.
Be honest and accurate in your product descriptions.
Ship items quickly and securely.
Provide high-quality products and services.
Be respectful and professional in all of your interactions.

Factors Influencing Your Rating

Feedback from Transactions

The primary factor determining your Marketplace rating is feedback from buyers and sellers you’ve interacted with. Positive feedback reflects trustworthiness, reliability, and a smooth transaction experience. Conversely, negative feedback can indicate issues related to product quality, communication, or fulfillment.

Customer Service

Your ability to resolve customer concerns promptly and effectively also impacts your rating. Responding to messages in a timely manner, providing accurate product information, and addressing any disputes fairly can earn you positive reviews. On the other hand, slow response times or unresolved issues can lead to negative feedback.

Product Quality and Authenticity

The quality of your products and their authenticity heavily influence your rating. Selling genuine items that meet the advertised description is crucial for building trust among buyers. Counterfeit or faulty products, inaccurate descriptions, and bait-and-switch tactics can result in negative feedback.

Shipping and Delivery

Efficient and reliable shipping is essential for a positive Marketplace experience. Packing items securely, using reputable carriers, and providing accurate tracking information can earn you положительные отзывы. Delays, damaged packages, or incorrect delivery addresses can lead to negative feedback.

Communication and Transparency

Open and transparent communication is key for successful transactions. Providing clear product information, responding promptly to inquiries, and being honest about any potential issues can build trust with buyers. Lack of communication, misleading information, or ignoring customer questions can result in negative feedback.

Viewing Ratings for Specific Transactions

To view ratings for specific transactions on Facebook Marketplace:

1. Go to your Facebook Marketplace profile.

2. Click on the “Reviews” tab.

3. Find the transaction you’re interested in and click on it.

4. Scroll down to the “Ratings” section.

5. Here, you’ll see the ratings that you and the other party have given each other for the transaction.

6. Additionally, you can filter the ratings by transaction type, date, or rating score.

Filter	Description
Transaction type	Filter ratings by the type of transaction, such as “Bought” or “Sold.”
Date	Filter ratings by the date of the transaction.
Rating score	Filter ratings by the score given, such as “Positive,” “Neutral,” or “Negative.”

Requesting a Rating Review

If you believe a customer has left an unfair or inaccurate rating, you can request a review by following these steps:

1. Go to the Marketplace tab on Facebook.

2. Click on the “Your listings” tab.

3. Select the listing that received the negative rating.

4. Click on the “Reviews” tab.

5. Find the review you wish to dispute and click on the “Report” link.

6. Select “I disagree with this review” as the reason for reporting.

7. Provide a detailed explanation of why you believe the review is unfair or inaccurate, including any evidence you may have, such as:

Evidence Type	Example
Order details	Proof of shipment or tracking information showing that the item was delivered on time.
Product photos	Pictures of the item in its current condition, showing that it matches the description.
Customer messages	Screenshots of conversations with the customer, showing that you have attempted to resolve the issue.

8. Click “Submit” to send your request for a review.

Maintaining a Positive Rating

Maintaining a positive rating on Facebook Marketplace is crucial for building trust and credibility. Consider the following tips:

**1. Be Responsive:** Respond promptly to inquiries and messages, even if you’re not able to fulfill the request. Good communication gives buyers confidence.

**2. Provide Accurate Descriptions:** Clearly describe your items, including condition, measurements, and any other relevant details. Accurate descriptions reduce misunderstandings and negative feedback.

**3. Offer Excellent Customer Service:** Go the extra mile to assist buyers with questions, provide tracking information, and resolve any issues promptly and professionally. Positive customer experiences lead to positive ratings.

**4. Package Items Properly:** Ensure items are packaged securely to avoid damage during shipping. Damaged items can result in negative feedback and returns.

**5. Ship Items Quickly:** Ship items promptly and provide buyers with tracking numbers. Timely delivery shows respect for buyers’ schedules.

**6. Encourage Feedback:** Ask satisfied buyers to leave positive feedback. Good reviews help build trust and attract potential buyers.

**7. Address Negative Feedback:** Respond to negative feedback promptly and professionally. Acknowledge the buyer’s concerns and strive to resolve the issue amicably. Publicly addressing negative feedback shows transparency and a willingness to rectify mistakes.

**8. Monitor Your Activity:** Regularly check your Marketplace activity and respond to messages, review new listings, and track the status of your orders. Timely attention to your Marketplace presence helps maintain a positive rating.


Positive Actions	Negative Actions
Responding promptly to inquiries	Ignoring or delaying responses
Providing accurate descriptions	Misrepresenting items
Offering excellent customer service	Rude or unprofessional behavior
Packaging items properly	Damaged items
Shipping items quickly	Untimely delivery
Encouraging feedback	Not asking for reviews
Addressing negative feedback	Ignoring negative feedback
Monitoring Marketplace activity	Neglecting Marketplace presence

Improving Your Rating as a Seller

Maintaining a high rating on Facebook Marketplace is crucial for building a positive reputation as a seller. Here are some strategies to improve your rating:

1. Provide Detailed and Accurate Descriptions

Take clear photos of your items and write detailed descriptions highlighting their condition and features. Transparency fosters trust and helps buyers make informed decisions.

2. Respond Promptly to Inquiries

Answer messages and questions from potential buyers promptly and professionally. Timely communication demonstrates your willingness to assist and can prevent misunderstandings.

3. Fulfill Orders Quickly and Accurately

Package and ship items promptly to meet the expected delivery times. Ensure that the items are packed securely and arrive in the same condition as described.

4. Offer Secure Payment Options

Use secure payment methods like PayPal or Facebook Pay to protect both buyers and sellers. Avoid accepting payments outside of Facebook’s platform.

5. Be Transparent and Honest

Disclose any relevant information about your items, including any defects or limitations. Honesty and transparency build trust and prevent negative feedback.

6. Go the Extra Mile

Provide excellent customer service by offering additional assistance or following up after the sale. A positive experience encourages positive ratings.

7. Encourage Feedback

Politely request feedback from buyers after completing transactions. Positive feedback helps build credibility and attracts new customers.

8. Address Negative Feedback

If you receive negative feedback, respond professionally and apologize for any inconvenience caused. Offer to resolve the issue or provide a refund if appropriate.

9. Understand Facebook’s Rating System

Facebook uses an algorithm to calculate seller ratings based on several factors, including:

Factor	Impact
Positive Feedback	Positive
Negative Feedback	Negative
Response Time	Positive
Order Fulfillment Time	Positive
Refund Rate	Negative
Communication	Positive
Number of Sales	Positive

Enhancing Your Reputation as a Buyer

1. Communicate Clearly and Respectfully

Whether you’re inquiring about a product or negotiating a price, maintain a polite and professional tone. Use clear language and avoid excessive emojis or slang.

2. Be Honest and Transparent

Provide accurate information about your intentions and budget. Avoid misleading or dishonest tactics, as they can damage your reputation.

3. Follow Through on Commitments

If you make an offer or purchase a product, follow through with the transaction promptly. Delaying or canceling commitments can negatively impact your rating.

4. Leave Positive Feedback

When you have a positive experience with a seller, be sure to leave a positive review. This not only helps enhance their reputation but also contributes to your own credibility.

5. Seek Seller Feedback

After completing a transaction, request feedback from the seller. This can provide valuable insights into areas where you can improve your behavior as a buyer.

6. Avoid Unrealistic Expectations

Be reasonable with your expectations when making purchases. Don’t expect flawless products or immediate delivery. Understand that delays or minor imperfections may occur.

7. Respect Seller’s Time

Be mindful of the seller’s time and availability. Avoid excessive inquiries or interruptions. Schedule appointments or communications respectfully.

8. Be Patient and Understanding

Things can sometimes go wrong during transactions. Be patient and understanding with sellers who may experience delays or issues. Avoid being overly critical or confrontational.

9. Report Misconduct

If you encounter any fraudulent or unethical behavior, report it immediately to Facebook Marketplace. This helps protect the integrity of the platform and prevents repeat offenses.

10. Build Relationships

Establish positive relationships with sellers you trust. Communicate regularly, provide constructive feedback, and consider repeat purchases. This can help you secure better deals and access to exclusive products.

How To See My Facebook Marketplace Rating

Facebook Marketplace does not have any formal rating system for sellers. Buyers can leave reviews for sellers, but these reviews are not visible to other buyers.